Privacy Policy
Your interviews stay yours. Documents are indexed on your own computer and never uploaded, and we neither sell data nor run ads.
The short version
Your interviews stay yours. Documents never leave your computer. With your own API keys, audio goes straight from your computer to the provider you chose. With Maiku Cloud, audio and answer text pass through our servers to be processed — we don't store it. We don't sell data and we don't run ads.
What we store
- Account: name, email, a hashed password and your plan.
- Billing: PayPal subscription and order IDs, payment amounts, dates and refund status. Card and bank details are handled by PayPal and never reach us.
- Computers: for Pro and Lifetime, a hashed computer identifier, the computer's name and when it was last used — so you can manage where your plan is active.
- Maiku Cloud usage: monthly totals — seconds of audio, number of answers and token counts — to apply your allowance.
- Security logs: short-lived records of failed sign-in attempts and IP addresses to block abuse.
What passes through Maiku Cloud (and isn't stored)
If you use Maiku Cloud, the app sends short audio chunks for transcription and the text needed to write an answer (your question, recent conversation and relevant snippets from your documents) to maiku.app, which forwards them to our AI provider, Groq, and returns the result. We don't keep this audio, transcript or answer text. Groq processes it under its own terms and privacy policy.
What stays on your computer
- Documents you add (CV, job descriptions, notes) and their search index
- Transcripts and answers shown in the app, and saved sessions
- API keys you enter
- Screen recordings you make
Service providers
We use Vercel (hosting), Supabase (database), PayPal (payments), Groq (Maiku Cloud AI processing) and EmailJS (contact form). They process data only to provide their service to us.
Cookies
We use a session cookie to keep you signed in. No tracking or advertising cookies are set.
Your choices
You can delete your account at any time from Settings. This removes your profile, computers and usage data immediately and cancels any active subscription. Payment records we must keep for tax and accounting are retained without your profile. Email maiku.support@gmail.com for a copy of your data or any privacy request.
Contact
Privacy questions? maiku.support@gmail.com